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Ask any small business owner the top 5 challenges they face, and chances are that Time Management will be in their top 5.

In business today the average business owner is interrupted over 20 times before lunch! Considering it takes on average 6 minutes to refocus, that’s 120 minutes of time wasted per day!

Some months ago, we wrote about the increasing use of cloud technology in small business and how this is improving efficiency from accounting, to production, to POS, to better inventory management.
We wrote about the shift in small business accounting to systems like XERO and SaaS and since then we have seen a steady migration across to the cloud.

In four short years social media has gone from relative obscurity, to becoming an integral part of how Australians live their daily lives.

This month’s client in focus is Canadian Businessman, Damian Young who is the Managing Director of Express Lube. Damian talks about his “Australian” experience and his vision for motor vehicle care in Australia.

Central Coast gourmet foods distributor Bella Treats has recently re-invented itself as the leading distributor of fine foods.

Net Promoter® is both a loyalty metric and a discipline for using customer feedback to help businesses grow. Developed by Fred Reichheld, the concept was first popularised through Reichheld’s book The Ultimate Question, and has since been embraced by leading companies worldwide as the standard for measuring and improving customer loyalty.

This time last year we were releasing the stress in our shoulders as the GFC doom and gloom appeared to be clearing. We dusted off those expansion plans and thought about spending again.

The tax man has been busy. Really busy!

In fact, the tax office is increasing its Compliance Program, with a strong focus on audit and there are a range of issues affecting small business and individual tax payers.

Alot has been said and documented about outsourcing as a viable strategy for small businesses so that they can focus on their core operational activities that drive revenue and production.

Many Australians with Self Managed Super Funds (SMSF) have the option to borrow money to invest into their fund. This can be a fantastic strategy for investors looking to put additional money in the property or share market through leverage, with the added benefit of a tax deduction for the interest.